NurseCom’s services provides relief to your after-hours on-call staff. They will only be called based upon your customized protocol when a visit by your company is required. All other calls managed by the NurseCom Team will be forwarded to your office (or entered in your EMR/EHR) for your attention during business hours to ensure continuity of care. There are many options for your clinicians to seek employment. Contracting with NurseCom adds one more incentive to stay at your company when they know they will not be called after-hours for non urgent needs.
Cost savings and containment
NurseCom’s Triage services are priced at a fixed hourly rate based on volume and census. This allows you to budget the after-hours cost. Outsourcing after-hours care eliminates overhead operation costs and payroll taxes, PTO, and sick pay. Utilizing NurseCom’s Triage services reduces the after-hours overtime spent when your staff is required to answer every call; and eliminates the cost for non-urgent contact. You no longer have to worry about who will cover the calls on weekends, overnights, and holidays; or find staff last minute to cover a shift when someone calls out. This model affords your on-call and second-shift staff to focus on direct revenue generating scheduled visits and admissions. NurseCom services lends to increased productivity of your staff.
Proven results
NurseCom provides monthly statistics that demonstrate reduced costs while improving service levels and patient outcomes. Our Administrative and Leadership Teams partner with you resulting in our voice being your company’s voice when you are not in the office. Outsourcing the specialty service of after-hours triage contributes to increased customer satisfaction and profitability. Rest assured.